Privacy Policy

The website www.drinkchinikum.com and all associated or ancillary applications, products, and services (collectively referred to as the “Website”) are owned and managed by Vitalsip & Bite Consumer Pvt. Ltd., a company incorporated under the Companies Act, 2013, having its registered office at B-128, First Floor, Sector-2, Gautam Buddha Nagar, Noida, Uttar Pradesh – 201301 (hereinafter referred to as the “Company” or “Vitalsip & Bite Consumer Pvt. Ltd.”, which expression shall, unless repugnant to the context, be deemed to include its successors and permitted assigns). By accessing or using the Website on any device, you signify that you have read, understood and agreed to be bound by this Privacy Policy as well as the applicable laws. This Privacy Policy constitutes an electronic contract under the provisions of the Information Technology Act, 2000 and applicable rules, and does not require any physical, electronic or digital signature. This Policy shall always be read in consonance with, and construed along with, the Terms and Conditions of Use of the Website (“T&C”).
The Company respects the privacy of its users and is committed to protecting it. We collect personal information only when you voluntarily choose to share it with us, for example through feedback forms, surveys, inquiries or communication submitted via the Website. Such information may include your name, email address, phone number and any other details you provide.
When you visit the Website, certain basic technical information such as your browser, device and general usage data may be collected automatically to help us improve site performance and user experience. We also use cookies and similar technologies to remember your preferences and to show you relevant content or advertisements. You can manage or disable cookies through your browser settings, though some features of the Website may not function properly without them.
The information we collect is used to respond to your queries and feedback, improve and personalize the Website, analyze usage, conduct surveys, communicate with you, and market our services across digital platforms. We do not sell or rent your personal data to third parties. However, we may share information with trusted service providers or partners who assist us in operating the Website, conducting surveys or marketing our services, subject to confidentiality obligations. Information may also be disclosed when required by law, regulation or legal process, or when necessary to protect the rights, property or safety of the Company, its users or the public.
The Company takes all reasonable managerial, technical and operational measures to safeguard personal data from unauthorized access, misuse or disclosure. User information is stored in secure electronic systems and may also be converted into physical form from time to time. While we implement industry-standard safeguards, no system is fully secure, and the Company shall not be held responsible for breaches arising from events beyond its reasonable control, including hacking, data theft, system failures, force majeure events or poor internet services. Users are responsible for protecting their account access credentials (if any), and the Company shall not be liable for any unauthorized use of accounts resulting from negligence or disclosure of login details by the user. In case of suspected misuse, users must immediately notify the Company at care@drinkchinikum.com.
The Website may contain links to third-party websites which are not owned or controlled by the Company. This Privacy Policy does not apply to such third-party sites, and the Company shall not be responsible for their privacy practices or content. Any information disclosed by users to such third parties shall be governed by their respective privacy policies.
Users have the right to access, review and update the personal data shared with us, request correction or deletion of such data (subject to applicable laws), and opt-out of receiving marketing communications. Users may also manage or disable cookies via their browser settings.
For any concerns regarding this Privacy Policy or for grievance redressal relating to information shared, collected or stored by the Company, users may contact the designated Grievance Officer:
Mr. Priyank Jain, Grievance Officer
Phone: +919650144470
Email: care@drinkchinikum.com
The Company reserves the right to amend or update this Privacy Policy at any time. Such updates shall be posted on the Website and shall be effective immediately upon posting. Your continued use of the Website after any such modifications will constitute deemed acceptance of the revised Policy.
This Privacy Policy is governed by and construed in accordance with the laws of India. By using the Website, you agree that any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts at Noida, Uttar Pradesh, India.